How to send FTP access to my Thomas website team

This article describes FTP access and how your Thomas Marketing Services team utilizes this access.

What is FTP?

FTP stands for “File Transfer Protocol.” Protocols are rules used by computers to interact with one another.

What does FTP do?

FTP simplifies the exchange of data between multiple devices and enables you to upload files from your computer to the website. It also allows users to upload multiple files at once. This access is critical for website development.

What is FTP access?

FTP access is usually sent via a set of credentials:

  • Username
  • Password
  • Hostname
  • Port Number
  • Protocol

Why do we need FTP access?

FTP access allows our developers to access the files on your current website.

  1. For new website build and migration customers: It will help us to download all the media files we will use in the development of the new website. 
  2. For SEO and CRO customers: FTP is required to make changes in the website code whenever needed.

What data or information is shared via FTP?

FTP gives our development team access to images and website files such as CSS, Javascript, and PHP.

Who has access to my website’s FTP?

You can get this access from the person who is currently managing your website; your website development team or internal IT department are likely to be access holders. Most web hosts will email you these details after you sign up for a web hosting package. If FTP details have not yet been created, you can share your web hosting login and we can create FTP details. If FTP details and credentials already exist, we’ll need the ones currently in place.

How can we send our FTP access to Thomas?

Credentials can be submitted in your onboarding form (sent in your program onboarding email) or via a password-sharing service such as LastPass.