1. Help Center
  2. General Questions

Thomas hosts my website through WPEngine and my plugins aren't updating

Here is some information for companies who host their website with Thomas' partner WPEngine.

WPEngine periodically runs auto-updates for all plugins and will send an email notification to the website admin if the update fails. 

In this case, you can update the plugins yourself by going to the plugins page - just copy/paste this to the end of your website domain /wp-admin/plugins.php to access the plugins page - for example,  https://www.yourwebsitedomain.com/wp-admin/plugins.php.

If the auto-update doesn't run, no problems will occur for your website, but if you have any further questions please reach out via our customer support form.